Privacy Policy

1. Information We Collect

When you place an order or contact us through our website, we collect the following information:

• Order Information: Full name, email address, phone number, shipping address, city, and country.
• Payment Information: Payment method selection. We do not store credit card details or bank account numbers on our servers.
• Communication: Name, email address, subject, and message content when you use our contact form.
• Newsletter: Email address when you subscribe to our newsletter.
• Analytics: IP address, browser type, operating system, device type, pages visited, and referrer information for site analytics purposes.

2. How We Use Your Information

We use the collected information for the following purposes:

• Processing and fulfilling your orders
• Communicating with you about your order status
• Responding to your inquiries and support requests
• Sending newsletter updates (if you have subscribed)
• Improving our website and customer experience through analytics
• Preventing fraud and maintaining security

3. Data Storage and Security

Your data is stored securely on Supabase servers with encryption at rest and in transit. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

We retain your order information for as long as necessary to fulfill your order and comply with legal obligations. Newsletter subscriptions are retained until you unsubscribe.

4. Cookies and Tracking

Our website uses essential cookies and localStorage to provide core functionality, such as:

• Maintaining your shopping cart contents
• Remembering your preferences during your browsing session

We do not use third-party tracking cookies or advertising networks. Our analytics are self-hosted and do not share data with external parties.

5. Third-Party Services

We use the following third-party services to operate our business:

• Supabase: Database, file storage, and authentication services. Supabase's privacy policy applies to data stored on their infrastructure.
• Payment Processors: When you choose PayPal as your payment method, you are subject to PayPal's privacy policy and terms of service.

We do not sell, trade, or otherwise transfer your personal information to third parties for marketing purposes.

6. Your Rights

You have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (where legally permissible)
• Unsubscribe from our newsletter at any time
• Request information about how your data is processed

To exercise any of these rights, please contact us through our contact page.

7. Guest Checkout and Account-Free Shopping

CloudyBreeze operates on a guest checkout model. We do not require you to create an account, and we do not store passwords for customers. Only store administrators have authenticated accounts for management purposes.

8. Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us to have it removed.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The date at the top of this page indicates when this policy was last revised. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Through our contact form
• By email at hello@cloudybreeze.com